Behind the Scenes
Behind Every Safari
A seamless safari looks effortless — but it isn't. Here's what our operations team does before, during, and after your trip to make sure everything runs perfectly.
Before you travel
- Visa guidance tailored to your nationality and itinerary
- Travel insurance recommendations with safari-specific coverage
- Packing list customised to your destinations and season
- Pre-trip briefing document with every detail and contact number
- Lodge and camp confirmations verified 72 hours before departure
While you travel
- 24/7 operations desk monitoring every transfer and check-in
- Guide-to-base radio coordination for wildlife sightings and route changes
- Weather-triggered itinerary pivots (alternative parks, adjusted timings)
- Emergency medical evacuation protocols pre-registered with AMREF
- Daily vehicle checks and backup vehicle on standby within 2 hours
After you return
- Post-trip feedback form to improve future safaris
- Photo and video sharing from your guide (where available)
- Referral credits for friends and family bookings
- Priority rebooking for returning guests
- Updated recommendations when you're ready for your next trip
You see the wildlife. We see the logistics.
That's the invisible work behind every Imara safari — and it's why our travellers come back.